The AI Player Support Platform Built for iGaming.
The AI Player Support Platform Built for iGaming.
Deliver a VIP experience to every player with human-like, compliant iGaming Customer support.
Deliver a VIP experience to every player with human-like, compliant iGaming Customer support.
Resolve up to 90% of tickets autonomously while maintaining a 4.8+ CSAT.
#1 in iGaming Support
4.8
Trusted by operators who put player experience first.
Trusted by operators who put player experience first.
iGaming Expertise
Agents understand player emotion, VIP value, frustration and risk, in the same way as an experienced CS agent.
Resolves issues with empathy, gets to know each player's personality.
Resolves issues with empathy, gets to know each player's personality.
Bonuses, KYC, payments and responsible gaming. Can resolve and escalate.
Bonuses, KYC, payments and responsible gaming. Can resolve and escalate.
Speaks the language of casinos, sportsbooks, and players.
Speaks the language of casinos, sportsbooks, and players.
Understands retention, it will boost loyalty and player LTV.
Understands retention, it will boost loyalty and player LTV.
Takes action. Up to 90% of inquiries are resolved by our AI agents.
Takes action. Up to 90% of inquiries are resolved by our AI agents.
Ready to make every player feel like a VIP at scale?
Book a Demo
Ready to make every player feel like a VIP at scale?
Book a Demo
Ready to make every player feel like a VIP at scale?
Book a Demo
Testimonials
The best brands use Cevro
Performance
Performance you can measure
Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
60 - 80% Resolution
Up to 80% of player requests handled end-to-end by AI.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
Increased CSAT & NPS
Significantly increase CSAT and NPS (4.8) through AI chats.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
3x Cost Reduction
Impactful reduction in customer support costs & headcount.
24/7 Support
Multilingual support for every brand, market, and channel.
24/7 Support
Multilingual support for every brand, market, and channel.
24/7 Support
Multilingual support for every brand, market, and channel.
Boost Retention & LTV
A more empathetic and personalized player experience.
Boost Retention & LTV
A more empathetic and personalized player experience.
Boost Retention & LTV
A more empathetic and personalized player experience.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
VIP-level Support
A solution that delivers a VIP-level experience to every single player.
Enterprise iGaming
Enterprise Ready
Built for highly regulated environments, and trusted by leading operators.
SOC2 Type II Audited for data privacy, availability.
SOC2 Type II Audited for data privacy, availability.
PII Masking.
PII Masking.
Fully compliant with EU data protection regulations.
Fully compliant with EU data protection regulations.
Zero data retention policy. Player data is processed real time, then discarded.
Zero data retention policy. Player data is processed real time, then discarded.
We never train models on your data.
We never train models on your data.
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Multichannel Customer Experience
Chat
Helpdesk
Voice (Soon)
Integration that just works
Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.
A VIP Experience for Every Player
A VIP Experience for Every Player
A VIP Experience for Every Player
Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.
Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.
90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.
90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.
CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.
CSAT & NPS 4.8 / 5.0
AI that matches player personality.
Immediate ROI
3x Reduction in costs & headcount.
Immediate ROI
3x Reduction in costs & headcount.
Boost in Player Retention
Highly personalized communication.
Boost in Player Retention
Highly personalized communication.
Enterprise Ready
Built for highly regulated operators.
Enterprise Ready
Built for highly regulated operators.
Trusted by operators who put player experience first.
Trusted by operators who put player experience first.